# Bucketoo Privacy Policy
**Effective Date: 06/06/24**
Bucketoo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-vendor foods, grocery, and parcel delivery services ("Services") through our mobile application and website ("Platform"). Please read this Privacy Policy carefully.
## 1. Information We Collect
### 1.1 Personal Information
When you create an account, use our Services, or contact us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Delivery address
- Payment information
### 1.2 Usage Information
We collect information about your interactions with the Platform, such as:
- Order history
- Delivery preferences
- Communication preferences
- IP address
- Browser type and version
- Device information
### 1.3 Location Information
With your permission, we may collect and process information about your device’s precise location to provide location-based services.
### 1.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
## 2. How We Use Your Information
### 2.1 To Provide and Improve Our Services
We use your information to:
- Process and deliver your orders
- Facilitate payments
- Improve the functionality of our Platform
- Personalize your experience
### 2.2 Communication
We may use your information to:
- Send you updates about your orders
- Provide customer support
- Send marketing communications, if you have opted in
### 2.3 Legal Obligations
We may use your information to comply with applicable laws, regulations, and legal processes.
## 3. Sharing Your Information
### 3.1 With Vendors
We share your information with vendors to fulfill your orders. Vendors are required to handle your information in accordance with applicable laws and their privacy policies.
### 3.2 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing services.
### 3.3 For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
### 3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
## 4. Your Rights
### 4.1 Access and Update
You have the right to access and update your personal information by logging into your account or contacting us directly.
### 4.2 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us.
### 4.3 Data Deletion
You can request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.
## 5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
## 6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
## 7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes.
## 8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
**Bucketoo Customer Support**
Email: privacy@bucketoo.in
Phone: [Your Contact Number]
Thank you for trusting Bucketoo with your information. We are committed to protecting your privacy and providing a safe and secure experience.
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By using the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
